PRIVACY POLICY
Our Privacy Policy
Privacy and security are two of the biggest issues facing users of the Internet.
Here at the Lucan Area Heritage & Donnelly Museum, we understand that - which is why we want to assure everyone who visits our site that we follow the highest industry standards regarding safety, security and personal privacy. Privacy refers to information we obtain about you and the use we make of it in the course of our business. In this section we will also describe how sensitive information is kept safe and secure.
If you don't find your concern addressed here, feel free to contact us at lucanheritage@donnellymuseum.com. We monitor this email address 7 days a week and will answer often immediately.
Here are the most frequently asked questions regarding our privacy policy:
Is online ordering from DonnellyMuseum.com secure?
Yes. DonnellyMuseum.com uses SSL technology to protect your financial data. Also by working through PayPal we are providing one of the most secure on-line environments possible for putchasing.
Secure Socket Layer (SSL) technology is the premier encryption system for data transmitted over the Internet. This highly advanced system scrambles your financial information as it travels from your computer to our website. Such scrambling renders your data unreadable -- and useless -- to anyone but DonnellyMuseum.com.
Can someone get my credit card information and run up huge charges under my name?
No. Access to your information is controlled by strict internal procedures. We maintain policies about the proper physical security of workplaces and records. This means that we maintain a separation of workplaces, for example, our tour guides have no access to customer information.
Also, we check every order we receive, especially orders with higher totals, to avoid credit card fraud.
When I order from your website, what information is collected about me?
At DonnellyMuseum.com, your privacy and security are two of our highest priorities. We never collect any personal information about you unless you request a service that requires it. Then, we only ask for the specific information that is needed to satisfy your request. Any information you do provide is kept in the strictest confidence. So are all of your transactions on our website.
When you place an order, the only information we ask for is:
1. Your first name and your last name
2. Your credit/debit card billing address and your (or the recipient's) shipping address
3. Your phone number
4. Your email address
5. Your credit/debit card information
Will I receive telemarketing calls from DonnellyMuseum.com?
No, you will never receive any telemarketing calls from the DonnellyMuseum.com group (we're a museum), nor will we instruct somebody else to telemarket for us. Also, we never sell phone numbers to telemarketers.
Will I receive spam from DonnellyMuseum.com?
Never. The response you get and confirmation of the order comes from PayPal. Once we receive the order we will send you a confirmation of delivery and that the item hass been shipped.
Does DonnellyMuseum.com use "cookies"?
A cookie is a small data file that most websites write to your computer's hard drive when you visit them. A cookie file can contain information such as a user ID, which the site can use to track which pages on the site you've visited. By themselves, cookies can't be used to identify individuals. However, DonnellyMuseum.com does not use cookies. Unless you specifically tell us, we will never know your identity or how to reach you until you place an order.
What does DonnellyMuseum.com do with the emails I'm sending to you?
We read every message that comes to us. We will try to respond within minutes of its receipt (sometimes, however, with questions that involve consulting experts, we may need 1 - 2 business days to respond). We never give out your e-mail address to anyone. At DonnellyMuseum.com, we save messages and/or e-mail addresses from your messages only for a specific reason. We save messages if we think we'll need to refer to them later when we communicate with you again.
What about future changes to DonnellyMuseum.com's Privacy Policy?
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
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